Privacy & cookie policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

Data Privacy Notice | Prospective Clients

When you contact us as a prospective client, we will ask you for your name, telephone number, email address,
the site address, your postal address, your construction budget, your project aspirations, and any drawings you
may want to send us.

Why do we ask for this information and what is it used for?
We ask for this information so that we understand you, as a prospective client, and what you are wanting us to
help you achieve. We may use your information as part of a statistical analysis, but we will never publish data in a
way that is recognisable as you.

How is this information stored?
All prospective client information and communications are entered into our business systems as specified in our
Data Protection Policy. Please note all calls with Matchbox Architects Limited may be recorded for training,
security and monitoring purposes.

Who do we share this information with and why?
We do not share this information with any third party.

How long do we keep this information for?
We keep this information for three years from the date of final communication in respect of your latest enquiry,
unless you ask us to destroy it before this time. Please contact our Data Protection Lead if you need us to update your personal information.

What rights you have
The Data Protection Act gives you the right to find out what information we store about you by writing to us. We
are legally required to give you a copy of the information if you request this and we will make a small charge of no
more than £10.

If you are unhappy with any aspect of how we have collected and/or used your information, in the first instance
we ask that you raise your concern with our Data Protection Lead
You can also report concerns to the Information Commissioner’s Office


To find out more about the services that we offer and what it is like to work with us on your project, please call on 01933 698 001 or click on the button below to start a conversation.

If you would like to join our team, please click here to find out more

Get in touch